Support

ECTOR Support Center

Need help with ECTOR? We are here for account questions, billing, and technical support.

We also welcome feedback and feature requests from the acting community.

Contact

Include your device model, iOS version, and a short description of the issue so we can help faster.

Response Time

Within 24-48 hours

Most requests are answered Monday through Friday. We prioritize urgent account and billing issues.

Common Support Topics

Trouble signing in, creating an account, or accessing your subscription features.

Questions about ECTOR Pro pricing, renewals, cancellations, and App Store billing.

Help with script parsing, read-through playback, scene analysis, and audition tracking.

Report app crashes, playback issues, or unexpected behavior with device details and steps to reproduce.

For App Store review and user support, this page is the official support URL for ECTOR.